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Founded & Managed by William G. Smith Jr. and James Smith
Founded in 2017 by William Smith and James Smith, Eyewitness Protection Services (EPS) is the next generation of security services, providing cutting-edge armed and unarmed solutions for a diverse range of clients. With a relentless commitment to excellence and innovation, EPS ensures the highest level of protection for people, property, and assets. Our professionally trained and licensed security personnel utilize advanced technology and industry best practices to deliver a comprehensive suite of services, including on-site security, mobile patrols, event security, and surveillance. At EPS, we understand that every client has unique security needs, which is why we offer tailored solutions designed to mitigate risks and ensure peace of mind in today's ever-evolving landscape.
About Eyewitness Protection Services
[ State of Maryland licensed security & private investigation agency]
Eyewitness Protection Services was founded on three key principles observe, respond and prevent. These principles ensure the safety and protection of our client's property and personnel. EPS prides themselves on providing elite services with a customer service component, only using certified officers and staying on top of the latest trends in security.
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Our Process
At Eyewitness Protection Services we view every client relationship like a partnership and genuinely believe that our success only comes with the client's success
STEP ONE - COMPLIMENTARY CONSULTATION
Our complimentary consultation involves a detailed discussion about your security needs and concerns. During the consult we will discuss what type of property you have the number of officers needed, the project timeline etc.
STEP TWO - SCHEDULE AN ON-SITE VISIT
In order to fully assess your security needs our Director of Operations will then arrange to meet with you on-site for a walk-through and to clarify exactly what your security plan will be
STEP THREE- DRAFT PROPOSAL
Following the consultation and walk-thru we will provide a detailed proposal that includes an honest and accurate quote. We are more than willing to work with you to achieve a mutual agreement on expectations terms and scope of service proposals can be sent via email or presented in person.
STEP FOUR - DEVELOP YOUR CUSTOMIZED SECURITY PLAN
Once the proposal is accepted, we craft the final security plan and post orders based upon the contract, prior conversations with the client, and what we learn from our site visits. Post orders consist of detailed instructions to inform our guards of their duties
STEP FIVE - ACTION
Guards will arrive on time dressed appropriately and prepared for work. All our guards are required to wear clearly identifiable security attire as dictated by the environment ranging from professional to casual. Our security measures include daily communication between guards and management and mandatory weekly in-house meetings to keep all of our personnel up-to-date on our client needs.
We are Here to Help
We are dedicated to our clients, and they benefit from our strong mission and clear vision. If you're looking to secure your business, call us today at 443-410-2855 for a comprehensive solution package based on your budget and requirements.